First of all, please check if the URL of the website/social network where this content item has been published is listed in your Source settings.

If the website/social network is not listed, please add it as a source and we’ll find all past and future content of yours automatically.

If it is listed, but your content was still not imported, then we should definitely look into it. Please send us the URL of the content item that our system missed via email: hello@authory.com. 

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